Privacy Policy
Effective Date: 9/8/2026
1. Information We Collect
We may collect personal information that you provide to us, such as your name, email address, and billing information when you create an account, design custom merchandise, or interact with our platform.
2. How We Use Your Information
We use the information we collect to operate, maintain, and improve our services, to process your transactions, and to communicate with you about your account and our products. We prioritize your privacy and do not use your data for unauthorized purposes.
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who perform services on our behalf, such as payment processing and order fulfillment, subject to strict confidentiality agreements.
4. Data Security
We take reasonable and industry-standard measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no data transmission is entirely secure.
5. Your Choices
You may update or correct your account information at any time by logging into your account settings. You may also opt-out of receiving promotional communications from us by following the instructions in those messages.
6. Return Policy (On-Demand Products)
Because all our products are custom-made on demand specifically for you, we cannot accept returns or exchanges for buyer's remorse, wrong sizes ordered, or design preferences. We strongly encourage you to carefully review your designs and sizing charts before placing an order. Returns are only accepted in the case of damaged, defective, or misprinted items.
7. Refund & Replacement Policy
If you receive a defective or damaged product, or if there is a manufacturing error, we will gladly offer a free replacement or a refund. Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. Please contact our support team with clear photos of the issue to initiate a claim.